About & FAQ
Frequently Asked Questions
Who’s in charge around here?
That would be me…. Duane Brown. I handle everyone from marketing to picking all the cool tees and items on the site.Tiny Celestial really started back in 1997 while I was still in high school. I started wearing t-shirts back then and never stopped really. When my friends learned I wanted to start my own online t-shirt company, they weren’t that shocked. T-shirts have always been a passion of mines and something I loved to wear.
Tiny Celestial is an outlet for my creative ideas and has fueled my interest in art, design and culture. It’s a place to buy clothes, and down the line accessories, that you won’t find anywhere else. It’s about those bold pieces that people love but wouldn’t always wear themselves.
Are you ready for the challenge?
Tiny Celestial is about being part of an exclusive club sometimes. It’s about knowing you’re a minority in what you wear compared to the majority. It’s about wearing something that isn’t always made out of cotton. It’s about going on what will be a bumpy ride and I hope you’ll join me for it.
What’s with “Tiny Celestial”?
True story. I was sitting in the dentist chair one rainy afternoon and saw all these tiny coloured dots in the lights above my head. At that moment the name Tiny Celestial came to me. Luckily it was still a free domain name. Check out the blog and learn more about what inspires me. You can also follow Tiny Celestial on Twitter, Vimeo and Flickr.
Can I get so-and-so design in a different color?
Maybe. Request a different colour and it may happen.
What size should I order?
You can check out this sizing chart.
Who designs the shirts?
You’ll always be able to learn about the designers of the shirts over at the blog or Vimeo.
Do you accept design submissions?
Yes. However, I must warn you ahead of time that I am very selective when it comes to what to print. If you are interested in designing, please contact me.
What do you guys pay your designers?
20% of our profits, plus all the promotion across the Internet you can handle.
How does shipping work?
I ship orders within 2 – 3 business days of receiving the request & payment. Please allow 5-10 business days after the ship date for your package to arrive. Orders shipped outside of Canada are subject to regular customs duties and fees levied by the destination country. Shipping costs are as followed:
Canada: $12.00 Canada Dollars for one t-shirt. $6.00 Canada Dollars for each additional shirt after that.
United States: $10.00 Canada Dollars for one t-shirt. $5.00 Canada Dollars for each additional shirt after that.
Everywhere else: $10 Canada Dollars for one t-shirt. $5.00 Canada Dollars more for each additional shirt after that.
Do you ship internationally?
Yes, we ship to almost every country around the world. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
How are your shirts printed?
All shirts are screen printed on either American Apparel or organic (70% bamboo) tees. The shirt description will let you know which it is.
What types of payment do you accept?
All orders are processed through Paypal. You do not need a Paypal account to place an order. Paypal can safely and securely process your credit card information. If you wish to pay by check or money order, please contact me.
What is your return policy?
Unwashed and unworn items can be returned within 14 days of receipt. They may be returned for a refund or exchange. Please contact me if you wish to do this.
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and culture blog and product line.
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